Support Questions

If you have a new support question, please use the address below to email our support staff. We will get back in touch with you with a timely response.


Existing Cases

zPaper's support staff and technicians are available to address questions related to zPaper:Fax. Whether you have a technical issue, questions about zPaper fax's functions, or just want to share some user feedback, you can send the zPaper team an online message at your convenience.

View existing cases online.

Submit a New Case

Please provide or review your contact information below. You can use the pulldown menus to identify the general nature and description of this request. Review existing cases online.

For urgent issues that occur during regular East Coast business hours, customers can also contact our helpline at 770-643-9297 option 2 after submitting an online support request. To report any urgent issues that occur after-hours, please contact our dispatch center at 770-643-9297 option 9.

Please ensure that you provide your Name and Email address or Phone number.

Description Information

Please enter a description of the issue using as many details as possible. Press the Save button to submit the case for review. Our Salesforce support management system will alert us to your needs immediately after the case is submitted.