Job Function: Customer Experience
Job Type: Full Time Direct Hire (W2)
Minimum Education: High School or equivalent
Posted: January 25, 2022
zPaper, in unison with Salesforce, transforms the healthcare document journey across multiple channels through intelligent business automation solutions. We simplify the complexity of processing traditional and digital documents, allowing customers more time to prioritize their patients, eliminate overhead and save money on administrative costs.
If you are someone who loves working closely with clients, doesn’t mind rolling up your sleeves to solve a problem, and thrives in a fast-paced environment, then this is the job for you! We are excited to be growing our small, tight-knit support team and look forward to hearing from you.
The ideal candidate for the Customer Support Associate position will be someone who has experience in a client facing role and is ready to become a product expert and problem-solver. Because zPaper runs on Salesforce, this position requires knowledge of and/or dedication to learning Salesforce from both an end-user and administrator perspective.However, the skill we are looking for most is empathy. Internally, we refer to this role as a Customer Experience Advocate. Our team truly cares about our customers and their goals. We are their voice to the rest of the company, and we do everything we can to make sure our customers are delighted.
Send your resume to resume@zpaper.com